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WhatsApp Cart Feature To Enhance Shopping Experience



WhatApp is one of the most popular instant messaging platform. WhatsApp always attract its users by announcing new features. And now again WhatsApp come up with another feature "WhatsApp Cart" which is helpful for both customer and business.

If you’re using the WhatsApp Business app, you can now help your customers place orders easily through the cart feature. Cart helps to provide a new way for your customers to begin the order process directly, without having to individually message you for every product listed on your catalog.

Customers using the WhatsApp Messenger app will be able to see a shopping button next to business name in chat or when they visit any business profile. Using this shopping button, they can browse your catalog and directly add items to their cart from your catalog.

They will also be able to edit the quantity of each item in their cart. Once added, customers will have the option to send the items in their cart to business account as a WhatsApp message.

The feature will allow existing customers to: 

  • Place orders quickly
  • Ask questions about multiple items at the same time
  • Place an order for multiple items simultaneously

The new feature is available for all WhatsApp users globally. By introducing this feature WhatsApp has also made it easier for business accounts to manage orders.

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